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The last two years have tested the resilience and flexibility of the financial services industry like few periods in our lifetime. Organizations from investment management and insurance to banking and capital markets have proven their adaptability in the face of uncertainty: a pandemic, rapidly changing market conditions, accelerated digital transformation, and new ways of working.
The industry will continue to be tested as global economic instability continues, aggressive central bank actions to fight inflation begin to impact their business, investor ESG expectations grow, new ways of working begin to impact commercial real estate, disruptive technology accelerates the pace of digital transformation, and the reality of a rapidly aging workforce impacts their ability to find the talent necessary to sustain competitive differentiation. This ManpowerGroup Global Insights report examines the key trends impacting this industry and the impact it will have on its workforce.