Responsibilities:

Plan, implement and improve the FX settlement work-flows, including but not limited to payment and promotion campaigns for global coverage.
Able to assist with customers inquiries and connect with payment gateways accordingly.

Compile standard reports for business units/ management
Provide timely and accurate merchant acquiring business information to department head to achieve business objective and resolve the queries relating to business reporting aspect
Provide research to senior management for problem solving and decision making for satisfactory result to the company
Participate in UAT for existing back-office system enhancement
Deliver ad-hoc assignments or attend to training as required by manager, overtime work may be required to cover ad hoc issues

Requirements:

Non-degree tertiary education, associate degree holder or equivalent
With internship experience in business operations / customer service / settlement / payment
Knowledge of products and process in financial industry will be an advantages

Good command in written and spoken English
Familiar in Chinese word-processing, MS Office Word and Excel
Positive attitude and strong desire to deliver exceptional results with great attention to accuracy and detail
Independent, self-motivated, proactive and strong problem-solving skills
Immediate available or short notice will be an advantage

Jobs

Payment Officer